We've gathered the questions we hear most often from guests planning their stay at Bridge Moore Lodge. If you can't find what you're looking for here, we're always happy to help - just reach out to us directly at hello@bridgemoorelodge.com. 

FAQs

ARRIVAL & LOGISTICS

    • 25 minutes from Bundaberg 

    • 35 minutes from Bundaberg Airport 

    • 40 minutes from Bargara 

    • 1 hour 10 minutes from Agnes Waters 

    • 4 hours from Brisbane 

  • Check-in is at 2pm and check-out is at 10am. If you need to arrive earlier or stay later, please get in touch with us directly and we'll do our best to accommodate you based on availability. 

YOUR ACCOMMODATION

  • Yes, a washing machine and undercover clothesline are available for guest use.

  • All Bridge Moore Lodge buildings are smoke-free. Any smoking or vaping must be done outdoors. Any cigarette butts or remnants must be disposed of appropriately.

FOOD & DINING

  • Yes - there is the Bucca Hotel Pub for lunch and dinner (please check what days they are open), Avondale Tavern, and South Kolan Hotel. We are 25 minutes out of Bundaberg.

    All food shopping can be done in Bundaberg. 

    On request we can offer for additional cost: breakfast hampers, BBQ hampers, andcheese/chocolate hampers.

EXPLORING THE FARM

  • Access to the fenced off area around the lodge is permitted at any time. Access to the river via dirt road is permitted with prior discussion with lodge owners. Access to other parts of the farm are not permitted unless arranged with lodge owners. 

  • Swimming is permitted but children must be supervised at all times. Visibility is limited underwater. The river has a rocky bottom so wet shoes would be advisable to pack. The river can get a 'fresh' and objects like logs can move and be present under the water without visibility. 

    Access to kayaks and fishing lines are available on request - additional charges will apply. 

    Campfire is permitted only in designated area where fire pit is located. Firewood will be provided - no trees or fauna are to be disturbed for firewood. Also be aware that at certain times of the year there may be total fire bans. 

TRAVELLING WITH PETS

  • Pets are welcome at Bridge Moore Lodge. If you're travelling with pets, we must be advised prior to arrival on your booking confirmation. Costs apply to each pet to maintain our lodges. 

    Pets may be permitted inside, but not in bedrooms. 

    We have a number of free-range animals, and it is unacceptable to have pets off a leash at any time unless your pet is in the vicinity of the lodge. When at the farm, all pets must be kept on a lead and owners must pick up after them. Pets must not be left unattended at the farm at any time. 

    Cane toads can be encountered on the farm (mainly active at nighttime) and can cause dogs to get severely sick from ingesting them.

    Irresponsible owners will be asked to leave Bridge Moore Lodge.

ACTIVITIES IN THE AREA

  • The Bundaberg region offers plenty to explore, from world-famous attractions to local favorites. 

    World-famous attractions: 

    • Bundaberg Rum Distillery Tours 

    • Bundaberg Ginger Beer Distillery Self-guided tours 

    • Mon Repos Turtle Centre - turtle laying and hatching experience (seasonal)

    • Whale watching from Hervey Bay 

    • Lady Musgrave Island and Great Barrier Reef Tour 

    • LARC - amphibious boat in the town of 1770 

    Day out: 

    • Alexandra Park Zoo - Australian wildlife - centre of Bundaberg 

    • Hilker Hall of Aviation Museum 

    • Botanical Gardens Bundaberg 

    • The hummock lookout 

    • Snakes Downunder located in Childers 

    • Macadamia Australia Orchard Tour 

    • Kalki Moon Distillery 

    • Bargara Basin - excellent for young children wanting to swim 

    • Kelly's Patrolled Surf Beach 

    • Indulge cafe - famous poached apple and caramel shortbread cake

    • Oodies cafe - local and fresh produce in every dish 

    • Elliot Heads Surf Beach 

    • Woodgate Surf Beach and Basin 

    • Lavender Farm 

    • Monsoon Aquatics Coral 

    • Tinaberries - cafe and amazing ice creams 

    • SSS Strawberries - pick your own (seasonal) 

    • Bundy Belle - cruise down the Burnett River 

BOOKINGS

  • Minimum stays apply during peak season and selected public holidays. One-night surcharges may apply based on availability at our discretion. Outside of peak periods, no minimum nights apply.

  • Peak period bookings must be paid in full to confirm your reservation. All other bookings require a 50% deposit, with the balance due on arrival. 

    Quoted rates vary depending on the number of guests and animals staying with you. Additional charges apply if the actual number differs from what was disclosed at booking. 

    We reserve the right to amend prices, sites, and conditions at any time, and to refuse or decline bookings at our discretion. 

  • If you wish to change any details of your booking, please contact Bridge Moore Lodge directly and we will do our best to accommodate your request. A $20 change booking fee will apply to any changes to your booking dates in an off-peak period. For peak periods this change booking fee is $50 and is payable at the time of change. 

  • Please understand that we are a small business and may find it difficult to fill your vacant site if you cancel. We apologise for any inconvenience. 

  • If you choose to cancel a booking without a valid reason under 7 days prior to your arrival during a peak period, you may forfeit 100% of your booking costs. 

  • If you choose to leave early due to weather or any other reason you will forfeit consecutive nights and any money paid as your lodge could not be filled at short notice. 

  • We do not offer refunds. Any request for a full or partial refund needs to be made in writing stating why you believe the refund payment should be considered. We will do our best to assist you, however, cannot guarantee that changes can be made or that a full refund is possible. Att: The owners of Bridge Moore Lodge hello@bridgemoorelodge.com

  • The guest registering the booking is liable for any loss or damage to appliances, furniture, keys, fixtures, and fittings. Fair wear and tear is excluded.